Privacy Policy

This Privacy Policy explains how Onlinedpi.com collects, uses, and protects your personal information when you use our website and purchase computers, printer supplies, and related products.

Information We Collect

We may collect the following types of information:

• Personal details: Name, phone number, email address, shipping address
• Order information: Products ordered (e.g., toner, fuser units, accessories), order value, payment method, order history
• Business details (if applicable): Shop name, GST number, business address for bulk or B2B orders
• Communication records: Messages via WhatsApp, call notes, emails, and support tickets
• Technical data (if applicable): IP address, browser type, device information, and basic usage data via the website

How We Use Your Information

We use your information to:

• Process and deliver your orders (including computers, accessories, toner powders, and Xerox parts)
• Communicate about order status, tracking, and support
• Handle returns, exchanges, and refunds
• Provide product recommendations and compatibility guidance
• Send important updates related to your orders and services
• Improve our product range, website experience, and customer support
• Comply with legal and regulatory requirements

We do not sell your personal data to third parties.

Sharing of Information

We may share your information with:

• Courier partners: To deliver your orders and provide tracking updates
• Payment processors: To complete transactions securely
• Service providers: For website hosting, analytics, or customer support tools (under confidentiality obligations)

These parties are allowed to use your information only to perform services on our behalf.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system can be 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal and business requirements
• Opt out of promotional communications (where applicable)

To exercise these rights, contact us at onlinedpi.com@gmail.com or WhatsApp/call +91 99944 65120.

Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences
• Analyze site usage and improve performance
• Support basic e‑commerce functions

You can control cookie settings through your browser. Disabling some cookies may affect certain website features.

Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be reflected on this page with an updated “Last Revised” date.

Last Revised: 17 August 2026